Terms and Conditions for market stalls at the Taste of Taralga Festival (the festival)

 

Fees – The payment of your deposit secures your allocated exhibitor space. Deposit

must be paid within 7 days of invoice date, if a due date has not otherwise been confirmed or negotiated. You can pay the remaining balance up to four weeks prior to the event. If payment is not received within this time frame, your allocated space will be offered to

someone else. All cancellations must be made in writing no later than 4 weeks prior

to the event. Cancellations after this time are non-refundable and nonexchangeable

as the funds will have already been allocated towards venue hire, promotional and administration costs.

 

A no-show or late cancellation notice prevents someone else being allocated a

space. An empty space is really obvious and detracts from the feel of the festival. A

no-show or late cancellation will not be eligible for refund.

 

All stall holder spaces are pre-paid – no monies are collected on site.

Insurance – You are required to provide appropriate public and products liability

insurance certificates (a copy emailed to organisers at time of registration and payment and the certificate brought with you at the festival). We accept no responsibility for the failure of any exhibitor to arrange the required insurance cover.

 

We accept no responsibility for any loss or damage to property of any stall holders

from any cause whatsoever.

 

Duration – Your space must remain set up for the duration of each day of the festival. We ask that you pack up and clear your space at the conclusion of the day, as doing it beforehand is unprofessional. Stall holders who pack up before the advertised finishing time, will be unable to trade at future Taste of Taralga Festivals.

 

Setup – Information about your allocated space will be sent to you prior to the

festival. You will be allocated a space as deemed appropriate by our team.

Layout – We reserve the right to amend the venue floor plan and move stall positions

if required by venue owners, emergency services or for any other reason.

Weather – Our festival is held in all weather conditions. Exhibitors must be adequately prepared for all weather conditions. If we experience ‘extreme’ weather conditions and the organisers decide it’s unsafe to proceed with the event, the event will be cancelled. There are no refunds or partial refunds if this occurs, as funds have already been allocated towards venue hire, equipment hire and advertising.

 

Photography – Any images taken by us on the day remain the property of Taste of Taralga Festival Events and will be used for statistical event reporting and promotion of future events.

 

Admission – We reserve the right to refuse admission to any member of the public or

Stall holder, if necessary.

 

Stall boundaries – The boundaries of the stall are delineated by markers we will have

in place on the day and does not include any aisle space whatsoever. Displays must

not be placed anywhere other than within the perimeter of your stand. Canvassing

of visitors is not permitted beyond the perimeter of each stall holder’s stand such as in

aisles or the entrance hall.

 

Stall holders must not block the front of a neighbouring stand with their display nor

arrange their stand in such a manner as to block the aisle or adjacent stand. Stands

must be staffed at all times. If you leave your stall unsupervised, you are doing so at

your own risk and we will not be held liable for any potential loss.

 

Disposal of waste – As a stall holder at our festival you will be responsible

for the removal of all of your own waste, that of products, packaging or food or

drinks you have consumed on site. If this does not happen you will be billed for any

additional costs associated with the disposal of your waste or possibly not be

accepted into future Taste of Taralga Festivals.

 

Electricity – If you are allocated power, you must bring your own extension cord and

power board. Exhibitors using electricity are responsible to ensure WHS standards are

maintained and all leads need to be secured and covered to ensure the safety of

all stall holders and visitors.

 

Signage & display – Remember to have your merchandise priced and well

displayed. Place boxes under tables or out of public view.

 

Service & produce guarantee – You must guarantee ALL goods against defect, and

have a refund/replacement policy in case of customer dissatisfaction.

 

Health and safety – Stall holders must not bring explosives, dangerous or harmful

substances into the festival. Any item or device deemed unsafe by us will be

removed. All stallholders are required to comply with Occupational Health and

Safety standards as required by the NSW Environmental Health Department.

 

All exhibitors selling food and drink must ensure they are compliant with NSW Food

Authority temporary food stall conditions.

http://www.foodauthority.nsw.gov.au/retail/markets-and-temporary-events

 

A smoke-free zone exists within 10M of the venue.

 

Exhibitors that do not comply with these conditions will be asked to leave the festival.

Noise levels – Stall holders must ensure that any music, videos and any other sounds

emanating from their stands are kept to an acceptable level. As the organisers we

may have performers or musical artists scheduled to perform at certain times of the

day – this is to build atmosphere, inspire and encourage engagement. In case of a

dispute, our decision is final.

 

Cash & other payment methods - Bring adequate change for customers. You are

responsible for your own cash security. We are NOT responsible or liable for any loss

or theft.

Role of Taste of Taralga team members and volunteers

 

In accordance with workplace safety requirements, staff and volunteers cannot

assist in carrying, loading, unloading or erecting displays on behalf of any stall

holder. Our team members are available to provide information, directional help

where they can.

 

In terms of advertising and promotion, we will be looking at print media, social

media, banners and other forms of communication to raise awareness of the event.

We will also be providing each of you with promotional material so that you can

distribute and promote the event through your own clients and networks. This is

essential in ensuring the events success!

 

If you supply us with links to your social media or websites we will incorporate it in our website and social media advertising.

 

Code of conduct

 

Stall holderss must not conduct their business in a manner that could bring the

reputation or integrity of the Taste of Taralga Festival into disrepute. We reserve the right to stop or remove any act, display item or person deemed to be inappropriate, bullying or

detrimental to the integrity of the festival.

Stall holders are responsible for any damage caused to the venue while participating

in the festival. You are also responsible for the removal of any waste left behind at the

end of the event. Any costs incurred by us in the specific disposal of such materials

will be passed on to the Stall holder.

 

Festival participants violating these rules may be sanctioned or expelled from the

festival at the discretion of the festival organisers.

Harassment includes offensive verbal comments related to gender, gender identity

and expression, sexual orientation, disability, physical appearance, body size, race,

religion, sexual images in public spaces, deliberate intimidation, stalking, following,

harassing photography or recording, sustained disruption of talks or other events,

inappropriate physical contact, and unwelcome sexual attention.

Participants and stall holders asked to stop any harassing behavior are expected to

comply immediately. If a participant or stall holder engages in harassing behavior, the

festival organisers may take any action they deem appropriate, including contacting

the police. If you are being harassed, notice that someone else is being harassed, or

have any other concerns, please contact a member of festival staff immediately.

Event staff will be happy to help participants or exhibitors contact venue security or

local law enforcement, provide escorts, or otherwise do our best to assist those

experiencing harassment to feel safe for the duration of the festival. We value your

attendance.

 

Disclaimer

Information is given by the organiser in good faith and to the best of their

knowledge at that point in time. Any subsequent changes cannot be taken as

cause to cancel the booking, likewise no omission or error on the part of the

organiser can be held against them.

The organiser will act at all times in the best interests of the festival and in doing so

may from time to time alter the details of these terms and conditions if required.

In the case of any breach of contract the organiser reserves the right to remove

items or people from the festival and/ or revoke the contract without prejudice to

the right to recover any monies owed to the organiser.

In the event of postponement or abandonment by the organiser the stall holder shall

not have any claim against the organiser. Any failure to settle a dispute related to

these terms and conditions will be resolved in a court of law.

The payment of your invoice is confirmation that you have agreed to the Terms and

Conditions of the Taste of Taralga Festival.